11.2 AI Agents

An AI agent is a system where the AI model itself decides what to do next to reach a goal. Unlike a fixed workflow, an agent can choose tools, take several steps, check the result, and try again until the task is done.

Imagine asking an agent to 'plan a delivery route in Addis for these 8 orders'. It might call a maps tool, sort the stops by distance, check traffic, and return a final ordered list — making decisions along the way without you scripting each one.